Public Transport Victoria is your central stop for information on public transport services, fares, tickets and initiatives.
Up-to-date information is available via this website, our call centre and mobile phone applications.
For phone enquiries call 1800 800 007, 6am - midnight daily.
For TTY, call (03) 9619 2727.
Overseas customers can call (03) 8608 5021.
Public transport information is available in different languages. For more information, see information in other languages.
Are you planning an event which is likely to affect public transport? You need to notify Public Transport Victoria by completing an Event Notification Form. For more information, including the Event Notification Form, see notification of events affecting public transport
Public Transport Victoria welcomes your comments, questions, complaints and suggestions.
For information about how to provide feedback online, see providing feedback.
Please include your relevant contact details (full name, and post or email address) when providing feedback.
We adhere to our privacy statement when managing correspondence.
See useful contacts for contacts for the various operators of the network.
Contact details for Victorian Government departments and agencies can found at Victoria Online's Government Contacts page.